Activate your tag

Enter your unique tag ID, your and your pet details to ensure your pet is protected. Your tag is the key to bringing them home safely.

or only register a microchip

Tag # (8 or 10 digits) help Please enter a valid tag number Please enter your tag number (8 or 10 digits).

Security code ( CXXXXX ) help Secucode should be made of a letter and 5 digits The security code can be found on the back of the tag, 1 letter and 5 digits. 8 digits tags? The security code is filled up automatically.If no security code, leave blank.

Email Address Please enter a valid email address

Your email address will allow you to receive the notification (and ONLY that).

Telephone # (10 digits only)

Please enter a valid telephone number

Your telephone should be on 10 digits only (drop the initial 1, ex. 555-526-2455).

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Check if cell phone

Pet name

Please enter the name of your pet.

Pet type

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Is the pet microchipped?

Microchip #

Chip issuer

Other comments

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By clicking on submit you accept the following terms and Conditions

The tag number is a 8 or 10 digits number that can be found underneath the QR code, on the back of the tag (ex 1234567890)
Check here.

A burma cat registers over the phone and a basset dog is registering on the computer

S.O.S.Lost Pets

Why activate?

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Instant notifications

Receive real-time alerts the second someone scans your pet's tag.

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Secure owner dashboard

Update medical info and contact details instantly from anywhere in the world.

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Telephone/Email support

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Need help?

Can't find your Tag ID or having trouble activating? Our team is standing by.

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Where to find your codes

Your unique codes are located on the back of your physical S.O.S.Lost Pets Tag as shown below.

Tag ID

Security code

Tag #: 8 or 10 numeric characters (e.g., 1234567890).

Security Code: 6 characters starting with a letter (e.g., C12345).

Terms and Conditions

Introduction
Please read this document carefully. By connecting to our different sites Promoprotec and Promotheo ('sites Promoprotec'), you agree to the terms and conditions listed below. As a user, you may access content on most areas of the website without registering. Parts of the site are only available to registrants.

Use of the content of the 'Promoprotec sites'
These sites are owned Promoprotec, a Canadian federal incorporation registered in Ontario. The entire website content is the property of Promoprotec. You are nevertheless allowed to receive and display the contents of the website on a computer screen, print individual pages on paper (a photocopy is prohibited) and to retain such pages in electronic form on disk (with the except for one server or another type of peripheral data storage connected to a network) for personal use and not for commercial purposes. Except for uses specifically listed above, you may not reproduce, modify or exploit for any commercial purpose or part of the content without the prior consent Promoprotec ( [email protected]).

Intellectual Property
'SOSLostKeys','SOSClesPerdues', 'KidDirekt', 'Promoprotec Travel Kit', 'BoatDirekt', 'SOSChats', 'SOSChiens', 'ClubDirekt' and 'Promoprotec', 'Promotheo' are trademarks that belong to promoprotec. You are not allowed to use the names of these products without prior authorization Promoprotec. The design and all products (IF keytags, ID wristbands, Pet tags and stickers) and the slogan 'You lose it. They find it. We find you.' are protected by copyright laws and designs submitted.

Responsibility of the customer upon registration
It is the responsibility of the user to provide accurate information, including e-mail and mobile phone number during registration. Any changes must be made directly by the user in the secure area where access is restricted by a password known only to the user himself. Promoprotec can not be held responsible for non-operation of the service in case of incomplete or incorrect information has been recorded by the user.

Messages
The purpose of the services offered by Promoprotec is to allow the finder of a lost item, pet or child to quickly get in contact via e-mail, SMS or phone with the owner of the object. Promoprotec has the right to read these messages and destroy them if they would be defamatory, indecent, abusive or threatening. Promoprotec has the exclusive right to use the content of these messages for advertising purposes. Their owner can not require royalties.

Use of e-mail
The registration services provided by Promoprotec entitles the registered user to use the e-mail ID engraved on our printed products Promoprotec. Registered users are not permitted to use the e-mail ID which has been allocated for purposes other than identification of their personal belongings in order to facilitate their recovery if lost.

Reward
The finder of a lost object or lost pet protected by Promoprotec is entitled to a reward: As of today, this reward is made of a gift pack of products and services from Promoprotec worth 10 euros. The reward offered by Promoprotec is never financial. It is entirely at the discretion of the owner to supplement this reward.

Description of service and disclaimer
Promoprotec will notify by SMS, e-mail or phone _ depending on the product and the description of the service offered on each site_ the owner of the subscription when receiving a message from the finder. Promoprotec will transfer the content of the message to the user, or will forward the call for the duration of the subscription depending on the product (the information will be clearly given on the product description). Promoprotec disclaims all liability for damages of any nature whatsoever resulting from the temporary unavailability of its sites or voice servers, or of the systems for sending SMS or email. promoprotec strives to ensure constant availability of its services.

Disclaimer
Customers understand that promoprotec services depend on the goodwill of finders, and that promoprotec is unable to guarantee the recovery of the lost object/pet/child by its rightful owner/parent. promoprotec undertakes to do everything possible to ensure constant availability of its server for the transmission of e-mails, the security of its databases and a functioning website. However, promoprotec disclaims all liability for damages of any nature whatsoever resulting from the unavailability of sites or voice servers, or systems for sending SMS or email. Similarly, promoprotec undertakes to do its utmost to avoid any other breach of security of the site by 'hackers'. But promoprotec can not guarantee the occurrence of such attacks and can not be held responsible for the consequences of these attacks. promoprotec does not guarantee the absence of viruses or other destructive element in nature or contagious on the website. promoprotec disclaims any liability arising from services rendered or the rates charged by its trading partners. In case of suspension or cancellation of services provided by promoprotec for any reason, you can not claim the refund of amounts previously paid to promoprotec.

Changes to Terms of Use
Promoprotec reserves the right to change any part of the website or its features at any time without prior notice. In case of change in the terms and conditions, promoprotec agrees to notify you by e-mail and post such changes on the web page. The use of the website after receiving notification of changes by e-mail or after the publication of such changes on the website constitutes acceptance of the new provisions. In case of refusal of the new provisions, you must not use the website or call on the services provided by promoprotec.

Applicable legislation
These provisions are subject to Canadian legislation. promoprotec reserves the right to bring a case before the court in your country of residence or, if the dispute comes within the framework of your business before the court at the seat of your activity.